Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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We accept payments from major credit card companies like Visa, Mastercard, and American Express. As well as PayPal, Apple Pay and Google Pay.
Shipping & Delivery
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We need 12 hours to 48 hours to process your order and then between 4 to 10 days in average to deliver it to you.
(depends on the location, periods of high demand, etc..) -
Shipping’s a flat rate of $7.5 if you’re spending less than $50. Over $50? Shipping’s on the house! 🏠
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Yes, we offer free shipping for any orders above $50.
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We deliver all over the globe! 🌎 Usually, it takes about 4 to 10 days for your new bucket hat to arrive.
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Yes,wait several days after placing your order and track your package here: Track My Order
If you do not receive a tracking number, please ask us via email at info@my-bucket-hat.com
We are available Monday to Sunday from 8am to 6pm.
Returns & Refunds
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Yes, we offer full and partial refunds. Read more about it here.
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A refund request can be submitted within a month after the purchase is made.
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In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.
In the case when the packaging has been opened and the product has been used, you are not eligible for a refund.
In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.
Please check our Return & Refundto see if you're eligible for a refund. -
When a return is eligible, all shipping costs (including the return shipping) are handled by the customer.